Terms & Conditions – Rafir Dokan

1. Introduction

• Website Name: rafirdokan.com

• Operated By: Rafir Dokan

• Contact: support@rafirdokan.com | +8809611047207

By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. User Responsibilities

• Age Requirement: Users must be at least 18 years old to use this website.

• Account Security: You are responsible for maintaining the confidentiality of your account information.

• Accurate Information: Ensure that all information provided during registration and purchase is accurate and up-to-date.

3. Product Information & Pricing

• Product Descriptions: We strive to provide accurate descriptions and images for all products.

• Price Changes: Prices are subject to change without prior notice.

• Errors: In the event of a pricing or description error, we reserve the right to cancel any affected orders.

4. Orders & Payments

• Order Confirmation: After placing an order, you will receive a confirmation via email or SMS.

• Payment Methods: We accept various payment methods, including online gateways and Cash on Delivery.

• Payment Failures: Orders may be canceled if payment is unsuccessful.

5. Delivery & Shipping

• Delivery Timeframe: Orders are typically delivered within 5-10 business days after confirmation.

• Shipping Charges: Shipping costs vary based on product weight and delivery location.

• Failed Deliveries: If delivery fails due to incorrect address information, additional charges may apply for re-delivery.

6. Return & Refund Policy

• Return Window: Returns must be requested within 7 days of receiving the product.

• Unboxing Video: An unboxing video is mandatory for processing returns or refunds.

• Digital Products: Digital products (e.g., software, e-books) are non-refundable once downloaded or accessed.

7. Intellectual Property

• Content Usage: All content on this website, including text and images, is the property of Rafir Dokan and may not be used without permission.

• Trademarks: All logos and trademarks displayed are owned by Rafir Dokan.

8. Privacy Policy

• Data Collection: We collect personal information solely for order processing and customer service.

• Data Protection: Your personal information is stored securely and is not shared with third parties.

9. Third-Party Links

• External Sites: Our website may contain links to third-party websites. We are not responsible for the content or policies of these external sites.

10. Changes to Terms

• Modification Rights: Rafir Dokan reserves the right to modify these terms at any time. Continued use of the website signifies acceptance of any changes.

11. Legal Jurisdiction

• Applicable Laws: These terms are governed by the laws of Bangladesh.

• Dispute Resolution: Any disputes will be subject to the jurisdiction of the courts in Dhaka, Bangladesh.

Note: These terms and conditions are designed to align with Bangladesh's e-commerce policies and consumer rights protection laws.